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My virus scanner detects libNotationComposer.dll or libNotationMusician.dll and says they are infected. What to do?

We are more frequently seeing virus scanners detect the files "libNotationComposer.dll" or "libNotationMusician.dll" and say they are infected or are junkware.

This is not the case. It is a faulty detection.

The files "libNotationComposer.dll" and "libNotationMusician.dll" are essential dll libraries for Notation Software to run. If they are deleted or moved into quarantine folders then our software will not run.

The only solution is to exclude these files from being scanned by a virus scanner.

We found that typical virus scanners which give faulty results are

Bitdefender
Please see this link for how to exclude files from Bitdefender scanning *)
https://www.bitdefender.com/consumer/support/answer/13427/

G Data
Please see this link for how to exclude files from G Data scanning *)
https://www.gdata.de/help-en/consumer/FAQ/VirusScanExceptions/

*) the links may change – you can still go to the website and search their respective help centers.

There may be other virus scanners which give similar results. Please navigate to the virus scanner's website to find how to exclude files from scanning.

Due to the number of software programs and services that scan for malware, we at Notation Software cannot provide support for how to exclude Notation Software's files from being scanned by all of these. Please contact your specific virus scanner software or service provider for support.